Fixed scope: a single number with phase milestones. Retainers: a monthly fee with a clear scope envelope. Staff augmentation: a transparent rate per role per week. We share assumptions, not just numbers, so you can see exactly what you're paying for and why.

Senior delivery partner · Berlin · Bangkok · Dubai

Most agencies pitch.

Weship
products

Q: How do you typically engage with new clients?

Most engagements start with a free 30-minute discovery call to understand your goals, constraints, and what's already in motion. We then send back a clear delivery model: scope, timeline, team shape, and a transparent estimate. The first proposal is always written for you, never a speculative pitch deck.

Q: What kinds of teams do you work best with?

Teams who already know roughly what they want to ship and need a senior delivery partner to help them ship it well. Typically founders, heads of product, and heads of marketing at startups, SMBs, and SaaS, DTC, healthcare, and ed-tech businesses.

Q: Do you do fixed-scope projects, retainers, or staff augmentation?

All three. Fixed scope works well for defined launches (a re-platform, a marketing site, a feature). Retainers fit continuous delivery (CRO, lifecycle, ongoing iteration). Staff augmentation suits teams who want to scale up senior engineering capacity quickly. We'll suggest the model that fits the work.

Q: How quickly can you start?

For most engagements, within 1 to 2 weeks of agreement. For staff augmentation we've onboarded into existing teams in under 48 hours. We'll be honest about availability and never overbook.

Q: Where is your team based?

A 10 to 20 person team distributed across Berlin (Germany), Bangkok (Thailand), and Dubai (UAE). That gives us real-time overlap with EU, GCC, and APAC clients, and US morning coverage from Europe.

Q: Do you take on smaller projects, or only enterprise scope?

Both. Some of our best engagements have been small, focused, high-leverage launches: a single landing-page rebuild, a Klaviyo flow library, a checkout teardown. If the work has clarity and impact, we're interested.

Q: Who owns the work after we're done?

You do. Codebases, content models, dashboards, and processes are all yours. We design our deliverables so your team can run them without us. Most of our long-term partnerships continue because they work, not because anyone's locked in.

Q: Do you sign NDAs and DPAs?

Yes, as a default. We're set up to work with regulated and sensitive data, including HIPAA-aware Rx workflows, payments, and customer data. NDAs and DPAs are standard, and we work to your security and compliance posture, not the other way around.

Q: What about AI workflows? What do you actually build?

AI features and automations that solve a real business job: internal tools, customer-facing assistants, document and content pipelines, automated reporting. We focus on automations that remove repetitive manual work, not on demos. And we'll always tell you when AI isn't the right tool.

A senior delivery team for startups and SMBs. Product, growth, and engineering shipped as one continuous system.

40+ projects shipped9 service lines48hr avg. kickoff

Get an Estimate Book a free consultation

Selected work

Real systems for real businesses

Each engagement combines product, growth, and engineering, shipped as one continuous system rather than a series of projects.

Case · 01
P
Promescent
Live
DTC pharma & sexual wellness
Promescent
Live
Magento 2 → Shopify Plus, with millions of records intact.
2M+
Orders & customers migrated
5+
Sales channels unified
HIPAA
Rx-aware infrastructure
Re-platformStorefront CROMulti-channel opsRx & compliance
Read case study
Shopify Plus · DigitalOcean · Klaviyo
Case · 02
W
Wowflow
Live
Facility management SaaS
Wowflow
Live
Marketing site execution across landing pages, multilingual SEO, conversion, and analytics.
6
Parallel delivery tracks
3
Live markets (DE · EN · IT)
9+
Integrated platforms
Web opsSEO contentCROFrontendAnalytics
Read case study
WordPress · HubSpot · Google Analytics
Case · 03
M
MedCerts
Live
Healthcare workforce education
MedCerts
Live
Marketing site rebuild and CRO program for an online allied-health training company.
Rebuild
Marketing site on Craft CMS 3
HubSpot
Fully integrated funnels
CRO
Always-on testing program
Re-platformMarketing siteHubSpot opsCRO
Read case study
Craft CMS 3 · HubSpot · GA4
Case · 04
2T
24 Teashop
Live
DTC tea & beverages
24 Teashop
Live
Shopify storefront, lifecycle marketing, and a CRO loop tuned for repeat purchase.
Shopify
Storefront + theme rebuild
Klaviyo
Lifecycle + segmentation
CRO
Repeat-purchase optimised
StorefrontLifecycle marketingCROBrand UX
Read case study
Shopify · Klaviyo · Liquid

Why teams pick us

Why teams ship with us

A senior delivery partner, not a staffing shop or deck-first agency. We work like an embedded product team that already knows how to ship.

One continuous system

Strategy, design, engineering, and growth move on the same release cycle. Every iteration strengthens the next instead of resetting the floor.

Senior team, embedded

10 to 20 senior engineers, designers, and operators across Berlin, Bangkok, and Dubai. We onboard fast and run inside your team's rhythm.

Outcome-aware, not output-obsessed

We instrument what we build so the work is judged on what it changes. Measurement is baked in, not bolted on.

Built to be owned

Codebases, content models, processes, and dashboards are designed so your team can run them without us. The partnership stays because it works.

What we ship

Senior delivery, priced as a service

Nine offerings, one delivery rhythm. Pick the slice that fits, or take the whole stack and stop juggling vendors.

Staff Augmentation

Senior engineers, embedded.

Drop 1 to 6 senior engineers, designers, or PMs into your team and ship inside your sprint rhythm. Vetted by us, accountable to you, gone the day you don't need them. No lock-in, no padding.

Senior engineers (FE / BE / full-stack)
Product designers & design ops
DevOps & platform engineers
AI / data engineers

<48h

Fastest team-onboard window on past engagements

10y+ avg · Berlin · Bangkok · Dubai · EU + GCC + US overlap

Explore staff augmentation

Customer Support

Always-on support that builds customer trust.

Omnichannel coverage across live chat, email, phone, and social, staffed by trained agents with deep brand knowledge. We handle Tier 1–3 so your team focuses on the product.

Tier 1–3 omnichannel coverage
24/7 or business-hours staffing
CSAT & NPS tracking and reporting
Escalation playbooks + knowledge base

<2hr

Average first-response SLA across client accounts

Zendesk · Intercom · Gorgias

Explore customer support

Virtual Assistance

Executive-grade VAs, embedded in your workflow.

Senior VAs covering calendar management, research, and ops coordination, functioning like in-house team members. Onboarded in 48 hours, delegating from day one.

Calendar & inbox management
Research, reporting & data entry
Travel and logistics coordination
CRM and pipeline hygiene

48hr

From contract to first task delegation

Notion · Google Workspace · Slack

Explore virtual assistance

Web Development

Marketing sites and web apps that compound, not decay.

Storefronts, marketing sites, and web applications that ship fast and stay fast. Conversion-engineered from the page down to the data layer, with measurement baked in.

Marketing sites & storefronts
Web applications & dashboards
Re-platforms (Magento → Shopify, etc.)
Headless CMS & content models

2M+

Records migrated on Promescent re-platform

Astro · Next.js · Shopify Plus

Explore web development

Mobile App Development

Native-feel apps without the native-stack burnout.

iOS and Android apps through one codebase where it makes sense, native where it has to. We own the boring parts (auth, payments, push, store reviews) so the product team owns the product.

Cross-platform apps (React Native / Expo)
Native iOS / Android modules
Offline sync & background tasks
Subscriptions & in-app purchase

<48h

Typical OTA hotfix turnaround on live apps

React Native · Expo · Swift

Explore mobile app development

AI / Automation Solutions

Workflows that work, without the demo-ware.

The unglamorous AI: invoice parsers, lead routers, knowledge assistants, content pipelines. Tied to your stack, observed in production, and shut off cleanly the day they stop earning their keep.

RAG knowledge assistants
Document & invoice extraction
Lead routing & lifecycle automations
Content & SEO pipelines

70%

Manual triage time removed in a typical ops automation

OpenAI · Anthropic · Vercel AI SDK

Explore ai / automation solutions

Custom Software Development

The system in the middle of your business.

Internal tools, operations platforms, and bespoke backends for the work no SaaS quite fits. We model your domain, build the UI your team actually wants, and leave you with code your engineers can read.

Internal admin & ops tooling
Multi-tenant SaaS platforms
API integration & ETL layers
Legacy modernisation

20+

Integrations & automations stitched on Promescent ops layer

TypeScript · Node · Postgres

Explore custom software development

Support & Maintenance

An on-call team for the system you already shipped.

Inheriting a codebase, on-call for an old vendor build, or just tired of fires? We run the long tail (uptime, dependency hygiene, perf regressions, security patches) under a clear SLA, with a real human inbox.

Codebase audit + risk register
Uptime & error monitoring (24/5)
Security & dependency upgrades
Perf budgets & Core Web Vitals

99.95%

Target uptime SLA on production retainers

Sentry · Better Stack · Renovate

Explore support & maintenance

Marketing & Growth

Pages, funnels, and lifecycle, built to convert and measure.

Landing-page systems, lifecycle flows, multilingual SEO, and CRO programs run as one rhythm. Pages ship under templates, every test gets a hypothesis, and reporting actually answers the question on the table.

Landing-page systems & A/B framework
Klaviyo / HubSpot lifecycle flows
Multilingual SEO & content ops
GA4 / GTM / attribution stitching

3 markets

Live SEO + content tracks on Wowflow (DE · EN · IT)

Klaviyo · HubSpot · GA4

Explore marketing & growth

Who we work with

Industries we ship for

Categories where product, marketing, and engineering all need to ship on the same release.

Staff Augmentation & Engineering

SaaS · Startups · Scale-ups

Senior engineers, designers, and PMs embedded into product teams. No recruiters, no overhead.

Customer Support & CX

DTC · SaaS · Marketplace brands

Omnichannel support teams staffed with brand-trained agents. Tier 1–3, 24/7 or business hours.

Virtual Assistance & Ops

Founders · Executives · Agencies

Senior VAs for calendar, inbox, CRM, research, and coordination. Onboarded in 48 hours.

DTC & e-commerce

Promescent · 24 Teashop

Storefronts, lifecycle marketing, multi-channel ops, retention.

B2B & SaaS

Wowflow

Web operations, SEO, conversion flows, analytics, multilingual rollout.

Healthcare & regulated

MedCerts · Promescent (Rx)

HIPAA-aware infrastructure, enrolment funnels, compliance-first builds.

Startups & SMBs

Embedded delivery partners

MVPs, internal tools, and automation. Senior delivery without enterprise overhead.

Marketplaces & multi-channel

Walmart · Target · Amazon · eBay

Channel listings, EDI, fulfilment automation, attribution stitching.

We work like an embedded product team that already knows how to ship. Strategy, design, engineering, and growth move together. Sites become systems. Launches become rhythms. Every release strengthens the next instead of resetting the floor.

Results from recent work

Outcomes, not adjectives

Pulled directly from the engagements behind our case studies. Each one is a system, not a one-off launch.

01 / Engagement DTC pharma & sexual wellness

Promescent

A full re-platform paired with a conversion-engineered storefront, multi-channel marketplace expansion, and a HIPAA-aware Rx engine for regulated-market sales.

2M+

Orders & customers migrated

Sales channels unified

HIPAA

Rx-aware infrastructure

Re-platform Storefront CRO Multi-channel ops

Read case study

02 / Engagement Facility management SaaS

Wowflow

Hands-on implementation for Wowflow's WordPress marketing site: landing pages, German / English / Italian content, conversion updates, frontend fixes, and analytics wiring, in step with their marketing team's priorities.

Parallel delivery tracks

Live markets (DE · EN · IT)

Integrated platforms

Web ops SEO content CRO

Read case study

03 / Engagement Healthcare workforce education

MedCerts

Re-platformed onto Craft CMS 3 with HubSpot tightly integrated for funnels, lifecycle, and reporting, paired with a continuous A/B testing program tuned to enrolment-intent traffic.

Rebuild

Marketing site on Craft CMS 3

HubSpot

Fully integrated funnels

CRO

Always-on testing program

Re-platform Marketing site HubSpot ops

Read case study

04 / Engagement DTC tea & beverages

24 Teashop

A polished Shopify storefront paired with Klaviyo lifecycle flows, segmentation, and an iterative CRO program, all tuned for repeat-purchase economics in a category that lives on retention.

Shopify

Storefront + theme rebuild

Klaviyo

Lifecycle + segmentation

CRO

Repeat-purchase optimised

Storefront Lifecycle marketing CRO

Read case study

Book a discovery call

Let's plan your next build.

Bring your roadmap, constraints, and the outcomes you need this quarter. We'll reply with a clear way to work together, no pitch deck theatre, and you can start with a free 30-minute call.

Book a Discovery Call View selected work

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