Workflows that work, without the demo-ware
We build the unglamorous AI: invoice parsers, lead routers, knowledge assistants, content pipelines. Tied into your stack, observed in production, and shut off cleanly the day they stop earning their keep.
tengenx · ai workflow
LiveAI workflow stack
Models · Retrieval · Tools · Evals · Cost
Models
Retrieval
Tools / actions
Eval & guardrails
Eval pass-rate
≥95%
P95 latency
<3s
Cost / task
Tracked
70%
Manual triage time removed in a typical ops automation
$0.0X
Cost-per-task tracked per workflow
Eval-gated
No release without a passing eval set
Where this fits
Built for the moments you can't postpone
We don't take work just to take work. This service exists because the problems below are the ones we keep being hired to solve, and the ones we've shipped through more than once.
- Ops team is drowning in repetitive triage that doesn't need a human brain
- Internal documentation is sprawling, search and 'ask' don't work
- Sales / support runs on copy-paste from a rats' nest of templates
- Tried building it in n8n / Zapier, it broke as soon as edge cases hit
- Have an AI demo that nobody trusts in production
- Want to ship AI features but the legal / compliance posture isn't clear
What we ship
Solutions, not slide decks
Each line below is a real deliverable shipped on past engagements, with an honest scope and a metric where it makes sense.
01 / Scope
RAG knowledge assistant
An assistant that actually knows your business. Ingestion pipeline, embeddings, hybrid retrieval, reranking, and a chat surface inside the tools you already use.
02 / Scope
Document & invoice extraction
Structured data out of unstructured PDFs, contracts, and forms, with confidence thresholds and a human-in-the-loop queue for edge cases.
03 / Scope
Lead routing & lifecycle
Inbound classifier that scores, routes, enriches, and writes back to your CRM. No more shared inbox black holes, no more hand-edited round-robin.
04 / Scope
Content & SEO pipeline
Briefs → drafts → human edit → publish, with brand voice tuned per template and SEO surface (schema, internal links) generated alongside the copy.
05 / Scope
Internal copilots
Domain-specific assistants for sales, support, ops, or engineering, embedded inside Slack, your CRM, your dashboard, or a dedicated console.
06 / Scope
Eval & cost guardrails
Golden eval sets, prompt versioning, regression alerts, P95 latency budgets, and cost-per-task dashboards. Treats AI like any other production system.
How we work
A delivery rhythm you can forecast
No mystery sprints. Each phase has a real artefact at the end of it, and you'll always know what's coming next.
- 01 Week 0
Use-case pick
We help you pick a use-case that's high-impact, evaluable, and safe to ship.
- 02 Week 1
Eval first
Before any prompt, we write the eval set the system has to pass.
- 03 Week 2–6
Build
Retrieval, prompts, tools, UI, integration, shipped behind a feature flag.
- 04 Week 6–8
Pilot
Roll out to one team, watch evals, latency, and cost. Adjust before scaling.
- 05 Month 3+
Operate
Monitoring, regression alerts, prompt updates, and a quarterly model review.
Engagement
Pick the shape that fits, we'll suggest the rest
We don't pretend one engagement model fits everyone. Pick the closest, and we'll right-size on the call.
Industries we ship for
Pilot build
One workflow, end-to-end, with the eval set, the dashboard, and the rollout plan. If it doesn't pass evals, you don't ship, and we say so.
- Use-case + eval set
- Working pilot in your stack
- Cost + latency dashboard
- Rollout / kill criteria
Indicative
$18k–$60k
Timeline
4–8 weeks
AI delivery retainer
A senior pod inside your team that ships and operates AI workflows month after month. Each release goes through evals; each workflow has a cost dashboard.
- 1–2 workflows / quarter
- Eval + monitoring upkeep
- Prompt + model upgrades
- Quarterly model review
Indicative
From $12k / mo
Timeline
Rolling, 3-month minimum
Strategy & audit
Map your real opportunity space. We interview teams, score use-cases by impact / risk / feasibility, and hand back a 90-day plan you can execute with us or without us.
- Use-case scorecard
- Tooling + vendor advice
- Risk + compliance posture
- 90-day plan
Indicative
From $5k
Timeline
1–2 weeks
Stack
The tools we reach for
We're not religious about tools, these are the ones we know deeply enough to ship and operate without surprises.
Models
Retrieval & data
Orchestration
Eval & monitoring
Surfaces
Common questions
Honest answers, no sales theatre
We've been burned by AI demos that don't survive production. How is this different?
Every workflow we ship has a written eval set before any prompt is tuned, a cost-per-task dashboard, a P95 latency budget, and a kill criterion. We treat AI like any other production system, observable, regression-tested, and rollback-able. If a workflow stops earning its keep, we'd rather shut it off cleanly than keep it on life support.
Will our data leave our stack?
We default to your model provider's enterprise / no-training tier (OpenAI, Anthropic) and run retrieval inside your infrastructure. For sensitive data, health, financial, legal, we can run embeddings and inference fully in your VPC, including local models on GPU. We'll be explicit about which boundary your data crosses.
Do you only work in one model family?
No. Most engagements use OpenAI or Anthropic at the top of the stack with smaller / local models for embeddings, reranking, and high-volume tasks. Model choice is part of the eval, whichever model passes evals at the lowest latency / cost wins, and we re-run that decision quarterly as models change.
Can you integrate with our CRM / support tool / data warehouse?
Yes. Most workflows we ship live inside Slack, HubSpot, Salesforce, Zendesk, Intercom, Linear, or a custom internal console, and write back to your warehouse so the impact is observable. If we can't integrate cleanly, we won't pretend we can.
When is AI the wrong answer?
When the task is deterministic and rules-based (classic automation will be cheaper and safer), when the inputs aren't observable enough to evaluate, or when the cost of a wrong answer is higher than the cost of doing it manually. We'll tell you that on the call rather than upsell you a workflow that shouldn't exist.
Ready when you are
Let's automate the right thing .
Tell us about the workflow you'd most like to take off your team's plate. We'll come back with a feasibility read, an eval-set sketch, and a phased plan, usually within a few business days.